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Práce na plný úvazek

Pracovní smlouva

Na dobu neurčitou

Vysokoškolské

For our valued customer, international innovative pharma company, we are seeking experienced candidate for the position of Customer Support Representative (Hybrid) - SK

Key tasks and responsibilities:

• Building and maintaining effective relationships with customers
• Acting as primary contact for assigned customers
• Providing the knowledge of the region’s supply needs
• Ensure business needs are fulfilled and sales targets are met
• Proactively anticipate customer needs and assure maximum satisfaction and loyalty
• Analysis and settlement of customers and promo campaign Decisions making support to optimize orders and product deliveries
• Providing information on orders, supply availability, timing, updates on products, programs, etc.

Requirements:

• At least Bc. education level in Business, Management, Agriculture or related fields
• 3-5 years of experience in Customer Service or Administration
• Advanced Knowledge of Microsoft Excel
• Knowledge of SAP, SalesForce and/or other apps.
• English language on B2 level mandatory!
• Slovak - mother language
• Results oriented, multitasking and collaborative
• Communicative, customer and relationship building focused person

Benefits:

• Friendly International Environment
• Opportunity for professional growth
• Above-standard health care
• Meal allowance
• Insurance programm
• Multi-sport card possibility
• Over 5 weeks holidays and sick days