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Customer Support Representative


Jiné
Full-time job
Employment contract
Na dobu neurčitou
Vysokoškolské
For our valued customer, international innovative pharma company, we are seeking experienced candidate for the position of Customer Support Representative (Hybrid) - SK

Key tasks and responsibilities:

  • Building and maintaining effective relationships with customers
  • Acting as primary contact for assigned customers
  • Providing the knowledge of the region’s supply needs
  • Ensure business needs are fulfilled and sales targets are met
  • Proactively anticipate customer needs and assure maximum satisfaction and loyalty
  • Analysis and settlement of customers and promo campaign Decisions making support to optimize orders and product deliveries
  • Providing information on orders, supply availability, timing, updates on products, programs, etc.

Requirements:

  • At least Bc. education level in Business, Management, Agriculture or related fields
  • 3-5 years of experience in Customer Service or Administration
  • Advanced Knowledge of Microsoft Excel
  • Knowledge of SAP, SalesForce and/or other apps.
  • English language on B2 level mandatory!
  • Slovak - mother language
  • Results oriented, multitasking and collaborative
  • Communicative, customer and relationship building focused person

Benefits:

  • Friendly International Environment
  • Opportunity for professional growth
  • Above-standard health care
  • Meal allowance
  • Insurance programm
  • Multi-sport card possibility
  • Over 5 weeks holidays and sick days

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